bij 999 Terms and Conditions
Please read these rules carefully before using bij 999's services. Clear guidance is provided on everything from account registration to payments, bonuses, and responsible conduct.
General Terms
bij 999 is an online gaming and sports betting platform that offers casino games, live casino, and sports betting services to users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between bij 999 ("Platform", "we", "us") and its registered users ("Members", "you").
bij 999's services are intended for personal and non-commercial use only. Redistributing, commercially using, or modifying any content, services, or information from the platform to any third party is strictly prohibited. All content on the platform is the intellectual property of bij 999 and may not be copied or published in any form.
These terms have been prepared in both English and Bengali. In the event of any dispute, the Bengali version shall be considered authoritative.
Eligibility and Age Requirement
The minimum age to use bij 999's services is 21 years. Anyone under the age of 21 is strictly prohibited from registering, placing bets, or depositing funds. The platform may request identity documents or government-issued papers for age verification at any time.
The following individuals may not open an account or use services on bij 999:
- Anyone under the age of 21
- Anyone who is ineligible to use such services under local law
- bij 999 employees, contractors, or their immediate family members
- Anyone whose account has previously been permanently closed
- Anyone who has been blacklisted due to fraud or policy violations
bij 999 reserves the right to reject any application without stating a reason. Legal action may be taken against individuals who operate accounts through minors or ineligible persons.
Account Registration and Management
3.1 Registration Process
Creating a personal account is required to use bij 999's services. All information provided at registration — name, date of birth, mobile number, email address — must be accurate, complete, and kept up to date. Registering with false information is a violation of these terms and may result in account cancellation.
3.2 One Person, One Account
Each person may hold only one account. If multiple accounts belonging to the same person are detected, all accounts will be closed, all withdrawals suspended, and any earned bonuses cancelled.
3.3 Account Security
It is your responsibility to keep your account username and password completely confidential. Your password must not be shared with anyone, and your account is non-transferable. Any unauthorised access must be reported to the customer support team immediately. bij 999 will not be responsible for any loss resulting from negligent handling of your account.
3.4 Identity Verification (KYC)
To ensure secure transactions, bij 999 may request identity documents, mobile number verification, or other paperwork at any time. If verification is not completed within the specified timeframe, withdrawals may remain on hold.
Deposits and Withdrawals
4.1 Accepted Payment Methods
The following methods may be used for deposits and withdrawals on bij 999: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, Islami Bank, BRAC Bank, and any other scheduled bank). Cryptocurrency or any other method is not accepted on bij 999.
4.2 Limits and Processing
The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳500 — these limits apply for each method. After a withdrawal request is approved, funds generally arrive within 10 to 45 minutes.
4.3 Ownership of Deposits
Withdrawals will only be sent to the same payment account from which the deposit was made. Using a payment method registered in a third party's name is prohibited, and any such transaction detected will be cancelled.
4.4 Failed Transactions
If a transaction fails due to a technical error or banking issue, please contact bij 999's customer support team. The appropriate steps will be taken after verification.
Bonus and Promotion Rules
5.1 Welcome Bonus
bij 999 offers a 100% match bonus on your first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 earns a ৳1,000 bonus, bringing the total balance to ৳2,000; however, the wagering requirement on this bonus is 15 times the bonus amount, meaning bets totalling ৳1,000 × 15 = ৳15,000 must be completed. Bonus funds cannot be withdrawn directly.
5.2 Other Promotions
bij 999 offers the following regular promotions:
- Weekly bij 999 Reload: 30% of deposit, up to ৳3,000; wagering 18x. Minimum deposit ৳200. Can be claimed once per week on any deposit.
- bij 999 Slots Festival: 50% of deposit, up to ৳5,000; wagering 20x. Minimum deposit ৳200. Available once per day when depositing in the slots section only.
- bij 999 Birthday Gift: Reward up to ৳1,500; wagering 10x. Can be claimed once per year during your birthday month.
- bij 999 Weekend Cricket Bonanza: 40% of deposit, up to ৳4,000; wagering 15x. Minimum deposit ৳200. Can be claimed once per weekend when depositing in the cricket section.
5.3 Bonus Usage Terms
The applicable wagering requirements must be met before any bonus benefit can be withdrawn. If wagering is not completed within the set timeframe after receiving a bonus, the bonus may be cancelled. bij 999 reserves the right to change or discontinue any promotion without prior notice.
Gaming Rules
6.1 Betting and Gaming
All betting and gaming activity on bij 999 is conducted fairly. Rules set for each section — including slot games, live casino, sports betting, and fishing games — must be followed. Each game has its own rules, which can be found in the game's interface.
6.2 Technical Errors
bij 999 will not be held responsible if a game session or bet is cancelled due to server outages, network issues, or software errors. In such situations, whether to refund the wagered amount is at bij 999's sole discretion.
6.3 RTP and Fairness
Games offered on bij 999 are supplied by recognised game developers (such as PG Soft, Pragmatic Play, JILI, Evolution) and have been independently tested. RTP (Return to Player) rate information can be found in the relevant game's description.
6.4 Cricket and Sports Betting
Betting is available on BPL, IPL, T20 World Cup, and other international cricket tournaments. In the event of a match cancellation or postponement, the specific rules of bij 999's sports section will apply.
Prohibited Conduct
The following activities are strictly prohibited on bij 999:
- Opening or operating multiple accounts to exploit the bonus system
- Operating another person's account or allowing someone else to use your account
- Placing bets using automated software, bots, scripts, or similar technology
- Attempting to alter game results or interfering with the platform's security
- Money laundering or using funds obtained from illegal sources
- Harassing, intimidating, or deceiving other members
- Registering with a false identity or providing false information
- Taking unfair advantage of technical errors
If any of the above violations are detected, bij 999 may immediately suspend or permanently close the account and cancel the associated balance.
Account Suspension and Closure
8.1 bij 999's Authority
bij 999 reserves the right to temporarily suspend or permanently close any account, at any time and without prior notice, for any reason. However, this action is generally taken due to a breach of terms, suspected fraud, or legal obligations.
8.2 Voluntary Account Closure
If you wish to close your account yourself, you may send a request to customer support. In the case of voluntary closure, you will have the opportunity to withdraw any valid balance; however, any ongoing bets or incomplete wagering may be cancelled.
8.3 Self-Exclusion for Responsible Gaming
If you feel that gaming is having a negative impact on your life, please read the responsible gaming guidelines and consider the self-exclusion option. bij 999 provides full support in this regard.
Data Privacy
bij 999 follows specific policies regarding the collection, storage, and use of its members' personal information. For full details on how your information is collected and processed, please read our Privacy Policy.
In brief, bij 999 uses members' information for the following purposes:
- To complete account registration and verification
- To process transactions and payments securely
- To provide customer support
- To prevent fraud and ensure security
- To send relevant promotional information (subject to your consent)
Under no circumstances will bij 999 sell or rent your personal information to third parties, except where required to share information with authorities due to legal obligations.
Changes to Terms
bij 999 reserves the right to amend or update these terms and conditions at any time. For significant changes, members will be notified in advance by email or in-app notification.
Continuing to use bij 999's services after updated terms are published will be considered as your automatic acceptance of the new terms. The latest version will always be available on this page.
If you have any questions about specific content, please visit our FAQ section or contact customer support directly.
Limitation of Liability
11.1 Technical Limitations
bij 999 strives to provide uninterrupted service; however, temporary disruptions may occur due to server maintenance, third-party technical errors, or unforeseen circumstances. bij 999's liability in such situations is limited.
11.2 Gambling Risk
Gaming and betting are inherently risky activities. You participate at your own risk and bij 999 is not responsible for any financial loss. We strongly recommend that you only spend what you can afford to lose. Please see our responsible gaming guidelines for further guidance.
11.3 Third-Party Links
bij 999 is not responsible for any errors or losses relating to third-party game developers or payment service providers displayed through its services.
11.4 Dispute Resolution
In the event of any dispute, an attempt will first be made to resolve it through customer support. If unresolved, mediation may be pursued with the agreement of both parties.
Contact and Customer Support
If you have any questions, comments, or complaints about these terms and conditions, please contact bij 999's customer support team. Our support team is available in both Bengali and English, seven days a week, twenty-four hours a day, via live chat and email.
Email contact address: [email protected]
For more details about bij 999, read our About Us page.
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