For ages 21 and above

bij 999's commitment to responsible gaming

Awareness matters most when gaming crosses the line from entertainment into a problem. bij 999 believes that safe and controlled gaming habits are the foundation of a healthy experience.

24/7 support active

Self-exclusion option available

21+ age restriction

Why responsible gaming matters

bij 999 wants every player to play with awareness, safely, and with enjoyment.

Every game and betting option on bij 999 is designed for those who come to play for entertainment. Casino or sports betting is primarily a form of entertainment — not a reliable way to earn income in exchange for losses. If a player turns to gambling to recover losses or as a solution to financial problems, that is an important warning sign.

Under bij 999's terms and conditions, our platform is for persons aged 21 or above only. Minors creating accounts or playing is strictly prohibited. If there are minor members in your household, keep devices password-protected and ensure age verification measures are in place.

bij 999 believes that healthy account management is in the hands of the player. That is why we provide various protective tools that users can activate at any time. In accordance with our privacy policy, your personal information and account data remain fully secure.

All services on this site are only for persons aged 21+.

Tools to keep yourself in control

bij 999 offers several practical protection options that you can manage directly from your account.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. Requests to increase a limit take some time to process.

Time Limit

Control the duration of a continuous session. When the set time is up, the system will automatically alert you and, if needed, log you out.

Reality Check

Set up pop-up notifications at specific intervals so you know how long you have been playing and your total wins and losses.

Loss Limit

Betting stops automatically after a set amount of losses. This is one of the most effective ways to protect your finances.

Cooling-Off Period

Take a break from your account for a set number of days. Breaks of 24 hours up to 6 weeks are available.

Self-Exclusion

If you need a long-term break, choose full self-exclusion. Your account can be deactivated for 6 months or permanently. Requests to reactivate are subject to a review period.

Warning signs of a problem

If you notice any of the following signs in yourself or someone close to you, seek help immediately.

Repeatedly returning to play to recover lost money and continuously increasing the size of bets.
Repeatedly failing to stop playing despite trying, or a tendency to hide how much you have played.
Spending money meant for daily household expenses, debt repayments, or essential purchases on betting.
Spending long periods playing while neglecting work, studies, or family responsibilities.
Feeling restless, irritable, or anxious when unable to play.
Borrowing money from family or friends and using it for gambling.

Core principles of healthy gaming

Keeping these habits in mind while playing on bij 999 ensures entertainment remains safe at all times.

Set a budget first

Decide in advance how much money you can spend — and never go beyond that limit. Money for gaming is the cost of entertainment.

Track your time

Set a time limit before each session. Playing for long stretches in one go weakens decision-making.

Play for enjoyment

Do not treat gaming as a source of income. If you win, that is a bonus; losing is the normal outcome — be mentally prepared for that.

Where to find help

You do not have to face a problem alone. The bij 999 support team is always ready. You can also reach out to people around you and professional counsellors.

bij 999 live chat support

Contact bij 999's 24/7 live chat service. Our support team can speak in both Bengali and English. They will assist you directly with setting account limits, self-exclusion, and any other issues.

Contact by email

If you prefer not to speak directly, support is also available by email. Our support email address is: [email protected] — you can write in either Bengali or English.

Family and friend support

Speak openly with a trusted family member or close friend. Sharing your experience is often the first step toward resolving a problem. Those close to you should stand by you with empathy rather than criticism.

Professional mental health counselling

Sometimes it is difficult to get through on your own. Consult a registered psychologist or mental health specialist in Bangladesh. This type of service is available at many hospitals and non-governmental organisations.

Contact a local mental health clinic.
Seek advice from a doctor you know and ask for a referral.
Many organisations online provide confidential counselling.

Support groups

Support groups are a useful resource for those affected by gambling problems. Connecting with people who have gone through similar experiences opens the path to confidence and recovery.

You can join online forums and groups.
Reach out to local community organisations.
You are not alone on this journey — support is always there.

bij 999's commitment

bij 999 is not just a gaming platform — we also care about the long-term wellbeing of our users.

Age verification

Age is verified at the time of registration. Those under 21 will not be able to create an account.

Gaming history

Your complete betting and deposit history is easily viewable in your account — to maintain transparency.

Voluntary limit setting

Decide for yourself at any time — how much to deposit, how much to lose, and how long to play.

Round-the-clock support

Write to our live chat at any time of day. We are always ready to hear your concerns.

To learn more about all of bij 999's services, you can read our frequently asked questions page, where you will find answers to common questions about payments, account management, and bonuses.

bij 999 believes that the enjoyment of gaming is complete only when it is controlled, conscious, and responsible. We are committed to building a safe experience with you — always.

Questions about responsible gaming

Some common questions and answers about responsible gaming.

You can activate self-exclusion directly from your account settings, or contact bij 999's 24/7 live chat support. Once self-exclusion is active, you will not be able to log in to your account or place any bets for the duration of the exclusion period.

Yes, reducing a deposit limit or setting a new one takes effect immediately. However, requests to increase an existing limit are subject to a set review period, which helps limit impulsive changes of mind.

No. All services on bij 999 are for persons aged 21 and above only. If an age verification discrepancy is found, the account will be suspended and the associated funds will be processed in accordance with our rules.

Yes, uncontrolled gambling can develop into a behavioural addiction. It can have serious effects on personal, family, and financial life. However, with the right support, it is possible to overcome this problem. Do not delay in reaching out to the bij 999 support team and professional counsellors.

A cooling-off period is a short-term break — typically from 24 hours to a few weeks — during which the account is temporarily suspended. Self-exclusion is long-term — it can range from 6 months to permanent. Reactivating an account before the self-exclusion period ends is very difficult.

Talk to them calmly and express your concern — anger or criticism can make the situation worse. Encourage them to contact the bij 999 support team. If needed, arrange for them to seek advice from a mental health professional. Remember, empathy and patience are the most effective forms of support.

Visit the pages below to learn more about bij 999.